Privacy Policy

Last updated: August 9, 2026

1. Introduction

CrossTalk Media ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile application (collectively, the "Platform"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Platform.

2. Information We Collect

We may collect the following categories of information:

  • Account Information: Name, email address, and password when you register for an account.
  • Profile Information: Bio, profile picture, and social media handles that you voluntarily provide.
  • Content: Articles, podcast episodes, and comments you publish or submit on the Platform.
  • Usage Data: Pages visited, articles read, podcasts played, time spent on the Platform, and referring URLs.
  • Device Information: Browser type, operating system, device identifiers, and IP address.
  • Communications: Messages you send us via the contact form or support channels.

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your account and authenticate your identity.
  • Enable you to publish, edit, and manage content on the Platform.
  • Display your content and profile to other users.
  • Send you notifications about new content, replies to your comments, and Platform updates (where you have opted in).
  • Analyse usage patterns to improve the Platform's features and performance.
  • Respond to your enquiries and provide customer support.
  • Enforce our Terms of Service and community guidelines.
  • Comply with applicable legal obligations.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist us with hosting, analytics, email delivery, and other operational functions, under strict confidentiality obligations.
  • Other Users: Your display name, profile picture, and published content are visible to all Platform users. Comments you post are publicly visible.
  • Legal Requirements: When required by law, court order, or governmental authority, or to protect the rights, property, or safety of CrossTalk Media, our users, or the public.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse Platform traffic. You can control cookies through your browser settings; however, disabling cookies may affect certain features of the Platform.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes such as fraud prevention.

7. Security

We implement industry-standard technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

9. Third-Party Links

The Platform may contain links to third-party websites (e.g., Spotify, Apple Podcasts, YouTube). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any information.

10. Device Features & Permissions

To provide certain features, CrossTalk Media may request access to the following device capabilities. Each request is triggered only when you take a specific action, and you can decline any request. We never access a feature without your action.

  • Photo Library: When you choose to upload a profile picture, article cover image, podcast artwork, or other media, the app requests access to your photo library so you can select the image to publish. Only the image you select is uploaded; images you do not select are never read, stored, or shared.
  • Camera: The app does not include an in-app camera. If a camera option appears, it is offered by your device's standard photo picker during an image upload.
  • Microphone: The app plays audio (podcasts and daily reports) for listening only. It does not record audio from your microphone.
  • Location: The app does not request or use your device location.
  • Health & Fitness: The app does not collect, read, or use health or fitness data.

You can review or revoke any granted permission at any time in your device's Settings app.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal information.
  • Object to or restrict certain processing activities.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us at the details below.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. Your continued use of the Platform after any changes constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at: